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Shipping and Delivery

Delivery times

Your order will be normally dispatched within 1 business day, unless otherwise notified during the shopping process or by email from customer service after checkout. During the low season (from about the middle of March to the middle of October), your order may take longer to ship. We are sadly unable to ship on weekends, on Norwegian public holidays, or on Christmas and New Years Eve.

Shipping

For our international customers (including Svalbard and Jan Mayen), we offer the following shipping options:

Shipping  option

Shipping time

Free shipping* (if applicable)

7-15 working days from the date of shipment

Tracked and insured AirMail

5-9 working days from the date of shipment

UPS express shipping

1-3 working days from the date of shipment

Shipping options and costs will be displayed before the final confirmation during the checkout process.

Please note that the provided shipping times are for reference only. Longer shipment times may occur on or about the December holiday season. Shipping services is provided by a third party, and as such, Norway Shop accepts no responsibility for delays.

For delivery inside Norway, please place your order on Norwayshop.no

*) If the recipient address is unreachable by regular mail, but only by UPS or other courier services, the shipment may be ineligible for free shipping. Please contact us for further details.

Tracking

For tracked and insured AirMail consignments, you will receive a tracking number by email upon shipment of your parcel. This number may be used to track your item at any time on either PostNord’s tracking site, or on the tracking service offered by your national mail carrier. Please note that it may take a few days before your national mail carrier receives tracking the tracking details.

Express parcels are also supplied with a tracking number by email. This number may be used to track your parcel at the UPS tracking site.

Local post services in some countries:
USA - USPS - www.usps.com
Germany - Deutsche Post - www.deutschepost.de
UK - Royal Mail - www.royalmail.com/
Sweden - PostNord - www.postnord.se/

Other

Please note that your shipment may be divided into multiple parcels. In such cases, you will be informed of this by e-mail.
When free shipping is chosen, the final choice of delivery method is at Norwayshop’s sole discretion.